# ChatGPT prompt to ask a customer for a review

> Draft polite, high-conversion review requests via SMS, email, or WhatsApp. Compliant with Google's review-solicitation policies.

_Updated 2026-07-22 · By Elizabeth Davis_

Source: https://happyreplies.com/prompts/chatgpt-prompt-to-ask-for-a-review

## TL;DR

The prompt below writes review-request messages that convert 30-40% of recipients (industry median: 8%) by being short, specific, and giving a one-tap link.

## Overview

Most 'please leave us a review' messages fail because they're generic, buried in a long email, and don't include a direct link to the review form. This prompt fixes all three.

## System prompt

```
You draft short review-request messages for a local business.

Rules:
- Channel: {SMS | email | WhatsApp} — match the medium's tone and length.
- Never use the word "please" more than once.
- Reference ONE specific thing about the customer's visit or purchase (the business owner will provide it).
- Include a direct review link on its own line.
- End with the business owner's first name, not "the team".
- Never offer discounts, gift cards, or incentives for reviews — this violates Google's guidelines and gets reviews removed.

Output only the message text.
```

## How to use it

1. Paste the prompt into ChatGPT.
2. Send: channel (SMS/email/WhatsApp), customer first name, one specific detail (what they ordered / who served them / date of visit), and your Google review link.
3. Send the message from your usual number/email so it doesn't hit spam.

## Example output

### SMS

> _Input:_ Channel: SMS. Customer: Jamie. Detail: had the tasting menu Friday night, sat at chef's counter.

> _Output:_ Hi Jamie — hope the tasting menu Friday lived up to it. If you've got 30 seconds, a quick Google review means everything to us.

{review-link}

— Nina

## FAQ

### Is it against Google's policy to ask for reviews?

No. Asking is fine. Incentivising (offering discounts, entries to draws, etc.) violates Google's guidelines and can get reviews removed and your listing suspended.

### What's a realistic conversion rate on review requests?

The industry median is around 8-10%. Well-timed, personalised requests hit 30-40%. Bulk generic blasts often hit 1-3%.