Help center

How can we help?

Short answers to the questions we hear most. If yours isn't here, we usually reply within a day.

How do I generate my first reply?

Sign in, open Generate, paste the review text, pick a star rating, and hit Generate. You can edit before copying.

Where do I set my brand voice?

Settings → Brand voice. Write a one-line brief like 'warm, witty, never use "delighted"'. Updates apply to the next draft.

Can I connect my Google Business Profile?

Google Sync is coming soon. For now, paste reviews in manually — the rest is automatic.

What happens when I hit my free limit?

You get 15 replies a month on the free plan. Upgrade to Pro for unlimited drafts.

Does HappyReplies post replies for me?

Not yet. You copy the draft and paste it into Google. One-click publish ships with Google Sync.

Is my review data shared?

No. Reviews stay in your workspace and are not used to train models. See the Privacy page for details.