Privacy
Your reviews and replies stay yours.
This page is maintained by HappyReplies to explain how we handle data in our app. It is not a legal certification or third-party verification.
What we collect
We collect the minimum data needed to run HappyReplies: your account email, the brand voice description you provide, the reviews you paste, and the replies we generate for you. We also collect basic usage analytics so we can improve the product.
How we use your data
Your data is used to generate replies, store your history, and keep your account secure. We do not sell personal data. We do not use your reviews to train shared AI models.
Who can see your data
Reviews and replies are visible only to you and teammates you invite to your workspace. Our hosting platform (Lovable Cloud) provides the infrastructure that stores this data. Platform-level access is governed by their security and privacy practices.
Cookies and analytics
We use essential cookies to keep you signed in and optional analytics cookies to understand how the site is used. You can disable non-essential cookies in your browser.
Retention and deletion
We keep your data for as long as your account is active. If you delete your account, we remove your reviews, replies, and brand voice settings within 30 days. Backups may retain encrypted copies for a short period after that.
Your rights
You can export your replies to CSV at any time from the History page. You can also request a copy of your data, correction, or deletion by emailing us at hello@happyreplies.app.
Contact
If you have questions about privacy, contact us at hello@happyreplies.app.