30 days, money back.

HappyReplies is operated by Rhys Morgan, trading as HappyReplies, with business address at 447 Broadway, 2nd Floor #793, New York, NY 10013, United States. If you're not satisfied with HappyReplies, you can request a full refund within 30 days of your purchase — no questions asked. This applies to your first purchase of any paid plan (monthly or yearly) and to the most recent renewal within the 30-day window.

All HappyReplies purchases are processed by our reseller and Merchant of Record, Paddle.com Market Ltd ("Paddle"). To request a refund:

• Visit paddle.net and look up your order using the email address you used at checkout, or
• Email us at team@happyreplies.com from the address on your account and we'll help you through Paddle's flow.

Approved refunds are returned to the original payment method by Paddle, typically within 5–10 business days depending on your bank or card issuer.

You can cancel your subscription at any time from Settings inside HappyReplies or from Paddle's customer portal at paddle.net. Cancellation stops future renewals — you keep access to your paid plan until the end of the current billing period. Cancellation on its own is not a refund; if you also want a refund within the 30-day window, request one using the steps above.

Subscription renewals more than 30 days after the charge are non-refundable except where required by consumer law. If you were charged for a renewal you didn't intend, email us within 30 days of the renewal date and we'll refund it as a goodwill gesture through Paddle.

Please contact us or Paddle before disputing a charge with your bank — we can almost always resolve refund requests directly and much faster than a chargeback. Filing a chargeback for a charge that is eligible for a refund under this policy may result in your account being suspended.

This policy sits on top of, and does not limit, any non-waivable refund, cancellation, or withdrawal rights you have as a consumer under the law of your country of residence — including EU/UK statutory withdrawal rights where they apply.

Anything unclear? Email team@happyreplies.com and we'll help. For payment or invoice questions, Paddle's support team is also available directly at paddle.net.