Alternatives
Yext alternatives for review management
Most people leaving Yext for review reasons discover they were paying primarily for listings sync they didn't need at their scale.
Disclosure: HappyReplies is one of the tools compared here. We've tried to write the matrix as we'd want to read one — with facts we can point to, not marketing lines. Corrections welcome at team@happyreplies.com.
By Elizabeth DavisPublished Last reviewed
Feature matrix
| Feature | HappyReplies | Birdeye | Reputation.com |
|---|---|---|---|
| Reviews focus | Yes, core | Yes + suite | Yes + enterprise CX |
| Listings management | No | Yes | Yes |
| Public pricing | Yes | No | No |
| Entry price | £0-£19/mo | £250+/mo | £1k+/mo |
Verdict
Reviews-only: HappyReplies. Reviews + suite: Birdeye. Enterprise: Reputation.com.
Best for
- HappyRepliesOwners who never needed the listings module.
- BirdeyeMid-market SMBs wanting a review + survey + listings suite.
- Reputation.comEnterprise-scale operators.
FAQ
- Do I still need a listings tool?
- Under about 20 locations, usually no — keep your Google Business Profile accurate and skip the syncing tool.