Yes. The prompt is free to copy and use in your own ChatGPT account. You only pay OpenAI for whatever plan you already have with them.

Which ChatGPT model works best?

GPT-4o and GPT-5 give the most natural replies. The free tier works fine for one-off replies too.

Can ChatGPT reply on my behalf automatically?

Not with a plain prompt — it can only draft. If you want ChatGPT to actually fetch new reviews and post replies as you, connect your HappyReplies account as an MCP integration inside ChatGPT.

Will the reply sound like my brand?

Only in a generic way. ChatGPT doesn't know your business. For replies trained on your past replies, tone, and signoff, use HappyReplies.

Free ChatGPT prompt

Reply to reviews with ChatGPT — in seconds.

A tuned prompt for replying to Google, Trustpilot and Yelp reviews inside ChatGPT. Copy it, paste the review, get three tone variants back. Works in the free tier and takes about 15 seconds.

You are a warm, concise reply writer for a local business owner responding publicly to an online review.

Reply to the review below.

Rules:
- Under 400 characters.
- Match the reviewer's language and tone.
- Use their first name if it appears in the review.
- Thank them briefly, address the specific detail they mentioned, and give one clear next step (visit again / email us / call the shop).
- If the review is negative, do not argue, do not offer a refund publicly, and move the conversation offline.
- Never ask them to change or remove the rating.
- Do not invent facts about the business.

Return exactly 3 reply variants, labeled Warm / Professional / Playful.

Review:
"""
<paste the review here>
"""

Open ChatGPTPaste it into ChatGPT. Free, no sign-up.

Skip the copy-paste

Prefer replies that already sound like your brand?

Connect Google, Trustpilot and Yelp. HappyReplies pulls new reviews into one inbox, drafts each reply in your voice, and posts it back with one click. Same ChatGPT/Claude integrations, just automated and personalized.

Get 10 free replies See pricing

Quick tips before you send

Reply within 24 hours — response speed is a local ranking signal on Google.
Swap in the reviewer's first name and one specific detail before you publish.
For 1-star and 2-star reviews, take the specifics offline (email or phone) instead of debating in public.
Never ask the reviewer to change their rating — it breaks Google's guidelines.

Worked examples

Exact prompts and the kind of reply ChatGPT returns.

5-star, restaurant

Review:Amazing brunch — the eggs benedict were perfect and Sarah on floor was so lovely. Will be back!

Reply:Thanks so much — I'll pass this on to Sarah, it'll make her day. So glad the benedict landed for you. Ask for her again next time, she'll remember.

1-star, slow service

Review:Waited 40 minutes for a coffee. Nobody apologised.

Reply:That's not the morning we want anyone to have — I'm sorry. Could you email me at hello@ourshop.co with the day/time so I can look at the shift and put it right?

Common questions

Is this free?: Yes. The prompt is free to copy and use in your own ChatGPT account. You only pay OpenAI for whatever plan you already have with them.
Which ChatGPT model works best?: GPT-4o and GPT-5 give the most natural replies. The free tier works fine for one-off replies too.
Can ChatGPT reply on my behalf automatically?: Not with a plain prompt — it can only draft. If you want ChatGPT to actually fetch new reviews and post replies as you, connect your HappyReplies account as an MCP integration inside ChatGPT.
Will the reply sound like my brand?: Only in a generic way. ChatGPT doesn't know your business. For replies trained on your past replies, tone, and signoff, use HappyReplies.

Skip the copy-paste

Let HappyReplies do the whole loop for you.

Get 10 free replies See pricing