Free tool
Free Booking.com review reply generator
Booking.com reviews are a major factor in property visibility and conversion. Replies must be submitted through the Extranet within 7 days. This generator drafts compliant, guest-friendly responses for hotels and short-stay properties.
Free — no card, no sign-up.
Quick rules
- Reply within the 7-day window.
- Never include email, phone, or URLs.
- Keep it concise — long replies truncate on mobile.
Example drafts
5-star, hotel stay
Review
"Perfect stay, friendly staff, great location."
Reply
"Dear guest — thank you for the kind words. I'll share your feedback with the team, and we hope to welcome you back soon. Warm regards, Sam, GM"
3-star, breakfast
Review
"Room was clean but breakfast was limited."
Reply
"Dear guest — thank you for the balanced feedback. We're reviewing our breakfast offering this quarter. Warm regards, Priya, front office manager"
1-star, noise
Review
"Could not sleep because of construction noise."
Reply
"Dear guest — a sleepless night is not the stay you booked. We sincerely apologize and would like to make this right. Please contact us through your Booking.com account. Warm regards, Sam, GM"
FAQ
- Is this free?
- Yes — no sign-up, no card.
- Can I edit a Booking.com reply?
- No. Once submitted, replies cannot be edited.
- Should I reply to every Booking.com review?
- Yes. Response rate and quality influence guest booking decisions.