Free tool
Free Yell.com review reply generator
Yell.com reviews are high-intent for UK local services. This preset drafts replies that sound local and professional, without posting private contact details in the public response.
Free — no card, no sign-up.
Quick rules
- Reply to every star rating, not just negatives.
- Keep it concise — Yell truncates long replies on mobile.
- Move specific complaints to email or phone, but don't publish the number.
Example drafts
1-star, no-show
Review
"Booked them and they never turned up."
Reply
"Hi Sam — a no-show is a serious failure. I can't see a booking under this name; please message us with the date and we'll investigate and make it right. — Marc, owner"
3-star, timing
Review
"Good work but took longer than quoted."
Reply
"Hi Priya — you're right, the job ran over. I'd like to understand why. Please message us through Yell and I'll review the timing with you. — Marc"
5-star, local
Review
"Brilliant plumber, turned up on time and fixed the leak."
Reply
"Cheers Tom — glad we got the leak sorted quickly. Give us a shout next time you need anything. — Marc"
FAQ
- Can I remove a Yell review?
- No, but you can report fake or defamatory reviews to Yell and reply professionally in the meantime.
- Should I put my phone number in the reply?
- No. Yell already displays your contact details. Keep replies on-platform.
- Is this free to use?
- Yes — no sign-up required.